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Communication Skills

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Communication Skills
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This training aims to prevent the communication accidents that we often encounter and sometimes engage in without even realizing it. The primary goal in communication is for the individual to know themselves. Individuals who know themselves have always found it easier to communicate with other people.
  • Learn the fundamentals of communication, including body language, active listening, and the art of asking the right questions
  • Gain the ability to adapt their communication style to different platforms and situations
  • Develop skills in conflict management, assertiveness, and stress management to foster healthy communication within the workplace
1
Fundamentals Of Communication
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Barriers to healthy communication also affect productivity in the work environment. In this video, you will learn basic communication rules, ways to communicate effectively, the importance of being a good listener, body language and the art of asking questions. In addition, you will see the ways of empathy, the necessity of being open and clear in communication and behaviors that prevent communication.
2
Body Language In Communication
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5
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Sometimes behavior says more than speech. You can tell a lot with just a facial expression. Research shows that body language is 60% more effective than other factors in communication. Body language constitutes a large part of daily communication. From the posture of your hand to the way you sit, every movement is among the most important elements of effective communication. In this video, you will understand the importance of body language in effective communication and improve the quality of communication with body language.
3
Effective Communication On The Phone
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Effective communication on the phone has not lost its value despite the internet age we are in. Most of us make phone calls at least once a day. Because we may not find the emotions we feel in emojis. In this video, you will learn how to have an effective conversation on the phone.
4
Smart E-Mail Management
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2
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Smart email management is one of the most effective ways to manage your time efficiently. In this video, you will see how you can manage your time effectively with smart email management and how you can make it more efficient with simple methods you can add.
5
Intergenerational Communication
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A generation is a group of people who were born in the same time period, had similar historical experiences and accordingly share common behaviors. In this video, you will see how people from different generations are similar and different. Each generation has different needs and expectations. You will learn about the Baby Boomers, Generations X and Y and Generation Z, which you may encounter frequently in your work life.
6
Active Listening
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Most of us think we are very good listeners. Yet research shows that we listen only 25% of the time. Many business professionals and entrepreneurs recognize the impact of listening on success. Active listening is focusing fully on what the speaker is saying rather than passively hearing their message. This concept refers to paying attention to the conversation as well as showing that you are listening, verbally or non-verbally. In this video you will learn about verbal and non-verbal indicators of active listening.
7
Methods Of Asking The Right Questions
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The ability to answer questions is acquired unconsciously. But the right questioning techniques can be learned and developed. Asking the right question strengthens effective communication. In this video, you will see how to ask the right questions and learn about the types of questions.
8
Conflict Management
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3
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Every person's expectations and needs are different from others. Although these differences add richness to business life, they can cause conflict from time to time. In order to deal with conflicts, you should focus on the sustainability of the relationship, not short-term gains. Business life is a marathon, not a daily run. Therefore, you should pay attention to gaining companions instead of saving the day. In this video, you will see how to deal with conflicts.
9
Toxic Communication
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We call relationships and people who emotionally drag us down and make us feel bad "toxic". Toxic communication is a destructive process that occurs in informal communication networks within the organization and progresses through gossip and rumors. In this video, you will learn about the harms of toxic communication and what to do to prevent toxic communication.
10
New Generation Meeting Rules
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With remote working, our meeting habits have also changed. Face-to-face meetings have been replaced by new generation virtual meetings. In this video, you will learn the points you should pay attention to for a productive meeting and tips on virtual meetings.
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